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General Manager

Company: Troon
Location: Euclid
Posted on: November 21, 2022

Job Description:

Key Responsibilities of the General Manager:

  • Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts.
  • Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
  • Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs.
  • Ensures all Human Resources procedures and policies are followed by management staff.
  • Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
  • Maintains membership with the PGA and CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
  • Oversees the care and maintenance of all the facility's physical assets and each individual facility.
  • Coordinates marketing programs to promote the facility's services to potential customers.
  • Ensures the highest standards for food and beverage service on property.
  • Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Directly manages department members that may include, but is not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
  • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
  • Regular and reliable attendance.Minimum Qualifications for the General Manager:
    • Bachelor's degree (BA) from four-year college or university;andfiveyears experience and/or training in a private club as a GM or Assistant GM; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)Other Qualifications:
      • Must have the ability to communicate effectively, verbally and written is key to the overall success of the position.
      • Must be a CMAA member, PGA member or both is preferred
      • Knowledge of Microsoft Office applications.

Keywords: Troon, Euclid , General Manager, Executive , Euclid, Ohio

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