Customer Service Representative

Company: Aerotek
Location: Euclid
Posted on: February 23, 2021

Job Description:

***Customer Service Representative*** (Full-Time)This is an excellent opportunity for a Sales and Administrative professional to take the next step in their professional career.This opportunity will allow you to utilize previous workingexperiencewhile growing new important skill-sets as well.This Position Offers:1. Competitive Pay2. Paid Training3. Fast-pace environment4. GrowthJob Description:Customer Service RepresentativePay: $15.00/hourShift: 40 hours/week. 4 days during the week 10:00am-6:00pm or 11:00am-7:00pm. 1 day on the weekend 9:00am-6:00pm Saturday Typical Day:- This will be in the "Cabinet Division"; meaning they will be dealing with cabinet and kitchen designs - Answer basic questions, schedule kitchen design appointments, transferring calls to specific designers/admins- The ideal candidate loves talking to people and proactively solving issues- Communicate with customers via phone, email and chat (through there website)- Expect around 50-100 calls/day depending on the day- Provide knowledgeable answers to questions about product, pricing and availability (Cabinet design) - Example calls: status calls on purchases, checking purchase order status, giving updates on orders or deliveries, website questions, calling about the hours of operation, products available in inventory, warranty questions, etc. - Will be utilizing Microsoft Word, Excel (spreadsheets)Skills:Customer service, microsoft excel, technical support, Retail, Data entry, csr, Order entryAdditional Skills & Qualifications:MUST HAVES:1. 2+ years of customer service or retail experience 2. Ability to utilize Microsoft Word and Excel- 30+wpm and spreadsheets3. Excellent phone etiquette and excellent verbal, written and interpersonal skills 4. Ability to multi-task, organized and prioritize work 5. HS DiplomaFor more information please callLucasat216-573-5660 About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Euclid , Customer Service Representative, Other , Euclid, Ohio