Front/Back Counter Parts Specialist
Company: Professional Placement Services
Location: Euclid
Posted on: May 4, 2022
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Job Description:
The Front/Back Counter Parts Specialist is responsible for
providing excellent customer service to internal and external
clients, fulfill part order requests, deliver parts, and other
assigned duties around the shop. WHAT DOES THIS JOB ENTAIL? JOB
RESPONSIBILITIES: 50% Inside sales at the counter getting various
products ready for shipment or ready for customer pickup. 25%
Delivery of parts to local customer. Valid driver license is a
necessity. 25% Various other assigned tasks. MUST BE FLEXABLE and
willing to do whatever needs to be done to exceed customers
expectations. Maybe required to work in production area and assist
in assembly from time to time if the counter area is slow. PRIMARY
OBJECTIVES OF BACK COUNTER PARTS SPECIALIST: --- Provide excellent
customer service to internal and external parts customers. --- Use
computers and cataloging to determine correct parts, pricing, and
availability of parts. --- Work independently to provide adequate
customer service on the full line of drills, taps, tooling, etc.
--- Order special parts and make determinations regarding, quality,
price, and shipping availability. --- Assist other parts specialist
and counter staff when needed. --- Prepare estimates and coordinate
billing & payment of services for customers. --- Assist with
inventory counts and keeping parts area clean, stocked, and
orderly. --- Able to lift 40-50 lbs. --- Assist Packaging
Department to ensure order are shipped on time. --- Other duties as
assigned. Must possess: --- Excellent interpersonal skills. ---
Strong attention to detail and a high level of accuracy. --- Very
effective organizational and time management skills. --- Computer
skills including spreadsheet and word-processing programs and email
at a highly proficient level. --- Previous customer service or
sales experience. --- Commitment to customer satisfaction. ---
Mechanical knowledge to be able to understand customer needs. ---
Must be able to work one-on-one with customers, both in-person and
over the phone. -Must have computer experience including Microsoft
Office, email, and internet. --- Must be able to read and write and
have the mental capacity to complete required paperwork and
records. WHY ARE YOU INTERESTED? This is a great opportunity for
someone who wants to work Full-Time, 8am --- 5pm, No Weekends. We
offer a relaxed work environment and promise you---ll never get
bored. IS IT RIGHT FOR YOU? JOB REQUIREMENTS: -Must have a valid
driver---s license and minimal points. -Must be 21 years of age or
older --- Must be able to pass background checks and pre-employment
drug screening. --- Must have the stamina to maintain attention to
detail despite interruptions. --- Must have the ability to read
printed materials and a computer screen, good hearing and speech to
communicate in person and over the telephone. -Must be able to
complete tasks that may require bending and heavy lifting. -Must be
able to climb stairs. --- Must be able to spend 100% of the day
standing and 80% of the day walking on surfaces such as concrete.
Please SUbmit Resumes To: Email: hrhartmanpersonnel.com or Call
440-974-0800
Keywords: Professional Placement Services, Euclid , Front/Back Counter Parts Specialist, Other , Euclid, Ohio
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