General Clerk III
Company: Dextera Corporation
Posted on: May 14, 2022
Dextera Corporation, a woman-owned, small business headquartered
in Centreville, Virginia is currently seeking candidates to fill
General Clerk III positions located in Euclid, OH in support of the
Pension Benefit Guaranty Corporation (PBGC) Field Office Support
The General Clerk III handles high priority information requests
and is highly accountable and responsible for safeguarding
sensitive information. This position will use judgment, knowledge
and experience to make administrative decisions, resolve issues and
elevate issues in accordance with policy and guidelines.
Provides overall clerical support functions for the processing
Performs a variety of benefit administration and case processing
tasks assigned to higher level staff.
Enters data into PBGC's systems of record.
Performs tasks associated with the document management activities
to include plan and participant file maintenance (scanning,
indexing and document preparation).
Responds to customer inquiries and telephone calls.
Performs the daily processing of customer interactions.
May support database building activities.
May support issuance of benefit determination letters.
High School Diploma or GED and two (2) years of related
Must be able to exercise analysis and experience in selecting
documented procedures to follow in searching for, interpreting,
selecting, or coding items to be entered from a variety of source
Experience working in a call center is preferred.
Must be able to obtain and maintain a Public Trust Clearance.
May be required to travel for data collection trips.
Dextera Corporation is an Equal Opportunity/Affirmative Action
Employer - M/F/V/D are encouraged to apply
Keywords: Dextera Corporation, Euclid , General Clerk III, Other , Euclid, Ohio
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