General Clerk III
Company: Dextera Corporation
Location: Euclid
Posted on: June 13, 2022
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Job Description:
Dextera Corporation, a woman-owned, small business headquartered
in Centreville, Virginia is currently seeking candidates to fill
General Clerk III positions located in Euclid, OH in support of the
Pension Benefit Guaranty Corporation (PBGC) Field Office Support
Services contract. POSITION SUMMARY The General Clerk III handles
high priority information requests and is highly accountable and
responsible for safeguarding sensitive information. This position
will use judgment, knowledge and experience to make administrative
decisions, resolve issues and elevate issues in accordance with
policy and guidelines. ESSENTIAL FUNCTIONS Provides overall
clerical support functions for the processing activities. Performs
a variety of benefit administration and case processing tasks
assigned to higher level staff. Enters data into PBGC's systems of
record. Performs tasks associated with the document management
activities to include plan and participant file maintenance
(scanning, indexing and document preparation). Responds to customer
inquiries and telephone calls. Performs the daily processing of
customer interactions. May support database building activities.
May support issuance of benefit determination letters. JOB
SPECIFICATIONS/QUALIFICATIONS High School Diploma or GED and two
(2) years of related experience. Must be able to exercise analysis
and experience in selecting documented procedures to follow in
searching for, interpreting, selecting, or coding items to be
entered from a variety of source documents. Experience working in a
call center is preferred. Must be able to obtain and maintain a
Public Trust Clearance. May be required to travel for data
collection trips. Dextera Corporation is an Equal
Opportunity/Affirmative Action Employer - M/F/V/D are encouraged to
apply PI181613851
Keywords: Dextera Corporation, Euclid , General Clerk III, Other , Euclid, Ohio
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