Customer Engagement/Marketing Manager Rock Dining

Company: Aramark
Location: Slippery Rock
Posted on: January 13, 2026

Job Description:

Aramark is seeking a dynamic Customer Engagement/Marketing Manager for its Rock Dining service at educational institutions. The ideal candidate will develop and implement innovative marketing strategies to enhance customer engagement, boost dining service brand visibility, and drive customer satisfaction in an educational environment. This role demands a creative marketer who can seamlessly merge the culinary world with strategic customer service management to deliver exceptional dining experiences and strengthen brand loyalty among students, faculty, and visitors. Develop and implement comprehensive marketing strategies tailored to the educational environment. Analyze customer feedback to identify areas for improvement and implement strategies to enhance customer satisfaction. Collaborate with culinary and operations teams to ensure marketing strategies are aligned with service offerings. Organize and oversee promotional events to engage the community and boost brand presence. Manage social media platforms and digital marketing campaigns to elevate brand awareness and customer interaction. Coordinate with stakeholders across the institution to support overall marketing objectives. Strong expertise in digital marketing, including social media and SEO Proficient in CRM software and data analysis tools Excellent communication and interpersonal skills Ability to lead cross-functional teams Creative thinking and problem-solving capabilities Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Professional certification in Digital Marketing preferred Certification in Project Management (PMP) is an asset

Keywords: Aramark, Euclid , Customer Engagement/Marketing Manager Rock Dining, PR / Public Relations , Slippery Rock, Ohio