Desktop Support Technician

Company: TEKsystems
Location: Euclid
Posted on: April 27, 2021

Job Description:

OUR CLIENT IN AN EASTERN CLEVELAND SUBURB IS LOOKING TO ADD AN IT SUPPORT SPECIALIST TO THEIR TEAM TO HELP WITH THEIR HELPDESK AND DESKTOP SUPPORT RESPONSIBILITIES. THIS IS A CONTRACT WITH THE POTENTIAL TO GO FULL TIME IF THE WORK LOAD CONTINUES. THE ROLE IS FIRST SHIFT AND ON SITE AT THE COMPANY LOCATION. SKILLS: o365, windows 10, help desk, desktop support, ticketing system, office 365, windows TOP SKILLS DETAILS: 1) 2+ years of experience in an IT support role (helpdesk or desktop support, but interacting and supporting users directly over the phone and in person)2) 2+ years troubleshooting experience, both hardware and software (Office 365 and Windows 10 preferred)3) Physical computer and printer set up experience ADDITIONAL SKILLS & QUALIFICATIONS: Strong customer service and patience to work with non-technical people. The ability to explain things to non-technical people on how to help their technical issues. You need to be able to work independently with minimal supervision, as there isn't a large IT team here. There are a few people, but this person will be in charge of managing their time, prioritizing their workload, and asking for help when they need it. They won't be micromanaged. ABOUT TEKSYSTEMS: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Euclid , Desktop Support Technician, Professions , Euclid, Ohio