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Pharmacy Technician Order Entry Technician Supervisor - 2nd Shift - Full Time

Company: Remedi SeniorCare
Location: Euclid
Posted on: November 16, 2022

Job Description:

Did you know that medication errors are common, involving 16-27% of long-term care residents in studies examining all types of medication errors? Remedi SeniorCare is committed to reducing the number of medication errors happening in long-term care settings. It all starts with our order entry department who processes the details of medications for our customers' residents. Medicines are then delivered in our patented medication management system called PAXIT, that with its unique features, reduces the risk for medication errors.Essential Responsibilities:Management of the order entry department to meet day to day operations in the area of order entry of new and refill orders, customer service inbound and outbound calls, maintenance of current nursing home bed census and pharmacy claims resolution.Responsible for the hiring, training and disciplinary functions associated with order entry, call center, census personnelResponsible with achieving department goals in volume, production, quality, customer service, completion of daily order entry by run time deadlinesMonitors staff performance for productivity, accuracy, and quality. Takes appropriate steps to maintain staff performance levels are at or above standards to include retraining or performance improvement programsPrepares and conducts department's employee performance evaluations, along with conducting coaching or warning sessionsIdentifies and implements opportunities to improve operations including, but not limited to, cost reduction, productivity improvement, increased capacity, improved quality, enhanced service and best practices workflows.Leads and participates in special projects to identify and implement operational improvementsCoordinates with other departments to include but, not limited to, pharmacists, pharmacy technicians, deliver and inventory control, to achieve daily production and services goals.Complies and enforces all company and departmental policies and proceduresComplies with all applicable state and federal regulations related to pharmacy practices.Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Other Responsibilities:Participates in special projects or training to identify and implement operational improvements.Ability to work with others in a positive productive manner anticipates and responds to the positions areas of responsibilities.Other duties as directed or assignedEducation:College degree in business or health care desired. Current national/state pharmacy certification preferred. Proficient in Excel, Word and Outlook required, must have basic understanding of medical terminology with ability to interpret prescriptions and doctors orders, math and analytical skillsExperience:Minimum of three to five years managing day to day operating activities in a healthcare environment, long term care pharmacy experience with alpha-numeric data entry. Experience with budget and staffing management.**Remedi SeniorCare is a great place to work!Our successful candidates will enjoy a comprehensive benefits and compensation plan along with the surroundings of our state-of-the-art work site**Remedi SeniorCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact Human Resources at the location(s) where you are applying. Remedi SeniorCare participates in the E-Verify program as required by law: learn more E-Verify

Keywords: Remedi SeniorCare, Euclid , Pharmacy Technician Order Entry Technician Supervisor - 2nd Shift - Full Time, Professions , Euclid, Ohio

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