Customer Service Representative

Company: Community Choice Financial, Inc.
Location: Euclid
Posted on: May 23, 2023

Job Description:

Customer Service Representative

Range from $10 - $20 / hour

(California $15 - $23 / hour)

Do you enjoy working in customer service? Are you interested in the finance industry? If so, we have the job for you!

We are hiring a Customer Service Representative who can provide excellent customer service, who wants to grow with the company.

We offer:

--- Full time employment at a competitive wage and incentives for great salesmanship

--- Medical/Prescription, Dental, Vision, life insurance and much more for full time Team Members

--- 401(k) plan including company match

Job Responsibilities:

--- Ability to always remain professional and courteous with customers

--- Verify customer information and process loans

--- Evaluate and process loan applications

--- Check cashing transactions after following verification procedures

--- Communicate effectively with customers providing excellent customer service

--- Provide customer with recommendations about short term financial needs

--- Adhere to all company policies, procedures, and customer confidentiality requirements

--- Create a positive, respectful, environment among peers, superiors, and customers

Some of the Customer Service Representative Requirements:

--- Providing excellent communication and interpersonal skills

--- Extreme attention to detail and ability to multitask

--- Ability to work in a fast-paced environment and metric driven environment

--- Contacting customers to assist getting their accounts on track

--- Excellent attendance record

To be considered, you must meet the following qualifications:

--- Must be 18 years of age or older

--- High school diploma/GED required

--- Previous cash handling experience is preferred

--- Minimum 1 year experience in retail, financial or service industry

--- Must be able to work occasional nights, holidays, and weekends

If you are interested in this amazing Customer Service Representative opportunity and meet the requirements, please apply today!

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Keywords: Community Choice Financial, Inc., Euclid , Customer Service Representative, Sales , Euclid, Ohio